Missed calls
Trucks out, lunch, after hours—the job goes to whoever answers first.
Residential HVAC · Managed lead response
LeadBack texts customers the moment a call is missed or a web lead comes in, qualifies the job, and hands your office a clean booking or alert. You approve the scripts. We run the system.
$1,497 setup $1,497/mo managed Live in ~7–10 days No call required
See missed call → SMS → handoff
3 minutes, no phone tag
We send secure payment links if it’s a fit
Voicemail doesn’t book installs. Slow text-back loses the next company.
Trucks out, lunch, after hours—the job goes to whoever answers first.
Homeowners move on in minutes. Speed is the difference.
Another CSR helps daytime. Nights and overflow still leak.
Same flow on every lead—consistent, even when you’re slammed.
One package. Month-to-month after the first month (30-day notice).
LeadBack managed
If it’s a fit, we email secure checkout links. Prefer to watch first? Demo.
No. Watch the demo, fill the short form, and complete checkout by email if it’s a fit.
No. It covers missed calls, overflow, nights, and weekends so your people focus on live customers and dispatch.
You approve every script. Urgents escalate to your on-call number. We review conversations weekly and tighten wording.
No. We guarantee fast, consistent first response under your rules—which is how jobs get saved.
Typically 7–10 business days after onboarding details and setup payment.
Residential HVAC companies with inbound phone or web leads—especially shops that lose jobs to voicemail and slow follow-up.
You’re already paying for ads, trucks, and reputation. LeadBack catches what voicemail drops.