Residential HVAC · Managed lead response

Missed calls become booked jobs—by text, in seconds.

LeadBack texts customers the moment a call is missed or a web lead comes in, qualifies the job, and hands your office a clean booking or alert. You approve the scripts. We run the system.

$1,497 setup $1,497/mo managed Live in ~7–10 days No call required

1
Watch the demo

See missed call → SMS → handoff

2
Fill the fit form

3 minutes, no phone tag

3
Checkout by email

We send secure payment links if it’s a fit

Peak season is when leads slip

Voicemail doesn’t book installs. Slow text-back loses the next company.

Missed calls

Trucks out, lunch, after hours—the job goes to whoever answers first.

Slow follow-up

Homeowners move on in minutes. Speed is the difference.

Hiring is expensive

Another CSR helps daytime. Nights and overflow still leak.

How it works

Same flow on every lead—consistent, even when you’re slammed.

  1. Missed call or web lead Detected as soon as it happens.
  2. Instant AI text Customer gets a professional SMS in seconds—not hours.
  3. Qualify No cool / no heat / install / tune-up, address, urgency, preferred window.
  4. Your team takes over Booked window or clean office alert. Urgents escalate to on-call.

What’s included

  • Missed-call text-back + web-lead follow-up
  • HVAC scripts you approve
  • Booking or office handoff rules
  • Optional review request after completed jobs
  • Weekly conversation QA + monthly summary
  • We manage it—you run the trucks

Simple pricing

One package. Month-to-month after the first month (30-day notice).

LeadBack managed

$1,497 setup, one-time
$1,497 per month managed
  • Install, scripts, and go-live in about a week
  • Monitoring, weekly QA, script updates
  • Email support—no mandatory sales call
Start with the fit form

If it’s a fit, we email secure checkout links. Prefer to watch first? Demo.

FAQ

Do I have to get on a sales call?

No. Watch the demo, fill the short form, and complete checkout by email if it’s a fit.

Will this replace my office staff?

No. It covers missed calls, overflow, nights, and weekends so your people focus on live customers and dispatch.

What if the AI says the wrong thing?

You approve every script. Urgents escalate to your on-call number. We review conversations weekly and tighten wording.

Do you guarantee more revenue?

No. We guarantee fast, consistent first response under your rules—which is how jobs get saved.

How fast can we go live?

Typically 7–10 business days after onboarding details and setup payment.

Who is this for?

Residential HVAC companies with inbound phone or web leads—especially shops that lose jobs to voicemail and slow follow-up.

Don’t lose the lead at the first ring

You’re already paying for ads, trucks, and reputation. LeadBack catches what voicemail drops.